Frequently Asked Questions
What is Telehealth?
Telehealth is the use of technology that provides real-time healthcare to patients from a distance, using communication via phone or HIPAA compliant video. No special equipment, software, new apps, or passwords are needed.
What type of appointments are accepted via a Telehealth visit?
Sleep and narcolepsy care needs and consultations, routine appointments, medication management, and CPAP compliance appointments are accepted via telehealth.
Do I need to make an appointment? How do I make an appointment?
Yes, appointments are required. Next-day appointments may be available. To schedule an appointment, please use our self-scheduling Request Appointment feature or contact our office directly by phone at 713-465-9282. For emergencies, please call 9-1-1.
How does a Telehealth visit work?
Once your appointment is confirmed, you will be provided a link via text or email for completion of any necessary patient forms or optionally, you can download the patient forms from the website to complete and submit via fax or email prior to your appointment.
Is my Telehealth visit private?
Patient privacy is of upmost importance. Telehealth visits are private and adhere to applicable privacy and security standards required by law.
To schedule an appointment, please use our self-scheduling Request Appointment feature or contact our office directly at 713-465-9282.
Monday: 8:30 am - 4:30 pm
Tuesday: 8:30 am - 4:30 pm
Wednesday: 8:30 am - 4:30 pm
Thursday: 8:30 am - 4:30 pm
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